How Do You Apologize to Clients?
You may not have had to deal with that call yet, but rest assured it’s probably going to happen. You pick up the phone, and you have a very unhappy client expressing their displeasure in your recent submission. And the worst part about it – it’s your fault. You missed the deadline, your design didn’t incorporate their mandatories, or you got their phone number wrong on a DM – after they had given final approval
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How Do You Apologize to Clients?